Refund Policy

Last updated: February 2026

PRO Membership

PRO membership provides an ad-free experience on IMI. PRO is currently managed by admins and payment integration is not yet active.

Future Payment Model

When payment integration is enabled, refunds will be considered on a case-by-case basis within:

  • 7 days of purchase for technical issues
  • If service is not delivered as described

Non-Refundable

Refunds will generally not be provided for:

  • Change of mind after 7 days
  • Account suspension due to policy violations
  • Partial usage of subscription period

Request a Refund

To request a refund (when payments are active), contact us at: refunds@zadventures.ae

Include your account email, payment details, and reason for refund request.

Processing Time

Approved refunds will be processed within 7-14 business days to the original payment method.